Privacy & Data Policy
Effective Date: 01.11.2024
Welcome to Frechem Health & Beauty. We value your privacy and are committed to protecting your personal data. This Privacy & Data Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://frechem.co.ke/, or interact with our services.
1. Information We Collect.
We may collect personal and non-personal information from you, including but not limited to:
- Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
- Non-Personal Information: Browser type, device information, IP address, and usage data.
- Cookies and Tracking: Information collected via cookies and similar technologies to improve user experience and analyze website performance.
2. How We Use Your Information.
Your information is used to:
- Provide and manage our products and services.
- Process transactions and deliver orders.
- Communicate with you about promotions, updates, and customer service inquiries.
- Improve our website, services, and marketing efforts.
- Comply with legal and regulatory requirements.
3. Sharing Your Information.
We do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, delivery companies, and IT support providers.
- Legal Compliance: Authorities if required by law or for fraud prevention.
4. Cookies & Tracking Technologies.
We use cookies to:
- Remember your preferences and enhance your browsing experience.
- Track website usage for analytics purposes.
You can manage or disable cookies in your browser settings, but this may affect website functionality.
5. Data Security.
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights.
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications at any time.
- Restrict or object to certain data processing activities.
To exercise these rights, contact us at:
- Phone: +254 741 212 411 // +254 769 514 077
- Email: web@frechem.co.ke
- Address:
- Nextgen Shopping Mall, Mombasa Road, Ground Floor, Opposite KCB Bank
- Lower Savanna Dakar Rd, Opposite Greenspan Mall, Embakasi East
7. Third-Party Links.
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing your information.
8. Children’s Privacy.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes To This Policy.
We may update this Privacy & Data Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.
10. Contact Us.
If you have any questions or concerns about this Privacy & Data Policy, please contact us:
- Phone: +254 741 212 411 // +254 769 514 077
- Email: web@frechem.co.ke
- Address:
- Nextgen Shopping Mall, Mombasa Road, Ground Floor, Opposite KCB Bank
- Lower Savanna Dakar Rd, Opposite Greenspan Mall, Embakasi East
Thank you for trusting Frechem Health & Beauty with your personal information.
